Contacted Samsung over 100 days ago. After having us jump thru hoops they finally said they had all they needed and would send a refund check and pick up tv. Today a rep said they would pick up tv and then send us a check. Since we have been lied to several times I said I would prefer payment first or at least an exchange. All info is on file with the company under Ernie &;;;;;;;;;;;;;;;;;;;; Linda Dunn. User's recommendation: Buy a different brand.