We have more than one year ago made ​​a purchase at alibaba.com Unfortunately, our sea freight shipment was damaged at ! Alibaba could suddenly not help us, but refer to the supplier. The supplier could also suddenly no longer help us, but by referring to the insurer www.cic.cn We have contacted their local agency www.isa-surveys.com However, this also does not work, even though we have to meet all requirements and obligations are met, still no money given deposit. These people blame always in each other's shoes, never do business with these amateurs ! Insurance provides a sense of security, but if you need it, they pretend their noses blood.