I ordered a pitcher water filter for drinking, once i was in their on - line ordering process i tried to click out and the berkey water system came up, during this i tried to click out of the berkey water page. . . Immediately it said "thank you for your order" i didn't order this and i didn't have a choice, if i could of deleted it out of my ordering status that would have worked they have no process for you to double check your order and say no to the order. I am calling the attorney general office. This company will not answer their phones or return emails. I'm don't appreciate a company that is run half assed. So the pitcher water filter was 69. 95. Then your charged 391. 00 for a berkey water system without being able to check your cart and take any mistaken orders out of it etc. Lame!