1 Jan, 2018 → by ClaimboUser350618
told me parts were covered, then denied claim

1

I purchased an extended warranty for my car from AAA of New York which is underwritten by INDS. I was told by a representative that the front axle boots were covered by by policy, she put me on hold and confirmed this with someone else in her office. I took the car to my dealer for the work to be done and when the dealer called for the claims number he was told that the boots were not covered. I called the company and complained and Mr. Paul Calisi(president) admitted that the rep. and other person made a mistake in telling me it was a covered part. My dealer said if I drive the car in the condition it was in I could posible damage the tranfer case. I ended up paying out of pocket $352.99. AAA of NY was no help to me, the rep. told me to take the offer of half the job as a settlement. This clown didn't even read the contract when he called me. INDS and all their extended warranty contracts are fake and full of gray areas benefiting the company.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Interstate National Dealer Services (INDS) you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.