1 Jan, 2018 → by ClaimboUser350618
told me parts were covered, then denied claim
1
I purchased an extended warranty for my car from AAA of New York which is underwritten by INDS. I was told by a representative that the front axle boots were covered by by policy, she put me on hold and confirmed this with someone else in her office. I took the car to my dealer for the work to be done and when the dealer called for the claims number he was told that the boots were not covered. I called the company and complained and Mr. Paul Calisi(president) admitted that the rep. and other person made a mistake in telling me it was a covered part. My dealer said if I drive the car in the condition it was in I could posible damage the tranfer case. I ended up paying out of pocket $352.99. AAA of NY was no help to me, the rep. told me to take the offer of half the job as a settlement. This clown didn't even read the contract when he called me. INDS and all their extended warranty contracts are fake and full of gray areas benefiting the company.