25 Apr, 2019 → by ClaimboUser256100
tlg, great fun, affinion group, trilegiant

3

If you've been defrauded by this company you can call Great Fun and pressure them to give you at least a year's worth of refunds. You also may have access to multi-million dollar settlement funds depending on your state. I've had interactions with two subsidiaries of Affinion Group (or Trilegiant). Some time ago I became aware of recurring charges to my credit card from TLG Buyers Club, a company I didn't recognize. After a quick internet search I saw the company was associated with Great Fun, a separate company I had discontinued a trial for a year ago (this was a part of a rebate offered by Super Shuttle). I got in touch with a representative at Great Fun to confirm that they had in fact cancelled my trial, and when I asked why I was getting charges from TLG I was informed that TLG was a sister company of Great Fun, but that I would need to talk to someone at enrollment for TLG because the representative -- he told me his name was Von Johnson -- didn't know anything about how people got enrolled with TLG. I pointed out that Great Fun had clearly charged my initial $1 trial fee through TLG, as shown in my credit card statement, and asked if Great Fun shares customer billing information with TLG. He told me he didn't know. After I pressed him further and asked "Is there a chance that I was surreptitiously enrolled in a separate trial with TLG when I enrolled in the trial with Great Fun" he said "maybe." After more of this kind of deflection I informed him that I was aware Affinion Group had been the subject of a number of class action lawsuits for deceptive billing practices of this very kind, at which point "Mr. Johnson" at Great Fun told me he actually had access to my TLG account -- I was of course not quite surprised by this -- and that he could refund all but one of the thirteen charges to my account because he could only go back one year, which he did. No one from TLG had permission to access my account unless they used the kind of deceptive practices Affinion Group has sworn off after awarding millions of dollars in damages in lawsuits from multiple states including my own.
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