My husband and I stayed at The Audubon Inn, in Port Allen LA, on Saturday and when we arrived inside the room the noise from the saloon that's on the premises was unbareable,so we asked for a refund because you could not here your tv over all the noise from the band.They refused and moved us.I feel that if a customer has a legitamate complaint you should try your best to satisfy them.SO we were staying the weekend for our anniversary,but nowwe decided to just go home.So please be aware that a saloon is on grounds and very loud and the hotel is not gonna do a *** thing about it.WHAT ABOUT THE CUSTOMER!!!!!!