I ordered on 11/15 and the order was supposed to come to me by 11/21 or 11/22. I emailed on 11/21 and the response was we will escalate your order for shipping but no shipping information. ON 11/22 I called and got hung up on. I called back and was told my order was still in production and did I still want it? how it was for tday with turkeys on it why would I want that after the holidays? Now I have to wait 7-10 business days for their mess ups. classy company right? IF you couldnt honor the order update the customer not have the customer chase you around to get an answer