I went in there looking for my cats. The people next door trapped and brought them down to Ramona. They have three of my cats. They want $400.00 to get two out and the one they said is going to a rescue house! What's up with that! Someone can come in and adopt for $50.00 but they won't let them go to the owner for that. I don't have the money for that. One cat is 13 years old. I want my cats but don't have the money to get them out. They are mean about it and rude people. They don't even try to work with you to help to get your cats back! They are very cold hearted. Those people that work behind the counter should never deal with people. That was the worse experience I have ever had. I still haven't got the money up to save my animals. I don't know if I ever will. I don't know what I can do. The more time that goes by the higher the price is.