We bought tickets from Stansted to Baker Street. The original route was supposed to be Stansted > Baker Street > Victoria. We confirmed this twice with members of staff and the driver before boarding, however, not only was the coach late (waiting for the sale of more tickets) but it went first to Stratford, which delayed the...
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The driver unloaded my luggage in terminal 1 even though I didn’t get off the bus since I’m getring off in terminal 2. Lucky I saw my luggage after the passengers going to terminal 1 so I got off the bus and called the driver attention that he just unloaded my luggage without my knowledge. I think...
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Incompetent employee
Hello! Today at the Mola branch I would like to add a grandmother's account to my bank account. Employee Signe Orbidne made changes. Checking the changes at home found that nothing was added. Calling the bank, it turns out that the employee did everything the other way around, added my account to my grandmother's account. Now I have to go to the Mola branch with my grandmother again to fix everything. A grandmother and a sick leg are difficult, she has to waste time simply because of an incompetent employee. I have now lost confidence in ScandinavianBank's employees in the performance of their work on transactions that are important to me. If its Signe Orbidine was an apprentice, why wouldn't one stand next to her if she didn't understand what she was doing? I am very frustrated and angry about this case! They would also like an answer from you. Thank you. Ilona Brezíća [hide] @ inbox.com
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