9 Jun, 2021 → by regina_r
They are easy to deal with

From my experience, buying anything online usually ends up in disaster or at least a small headache. But this website surprised me! When packing my order, they made a mistake and put 7 pieces instead of 8. I saw that after opening the box. I told the courier about that right away so that he would bear witness if necessary. He advised me to call the support team without a delay. Frankly speaking I expected that this situation would turn out into another headache for me. But, when I got in touch with the store, they apologized and assured me that they would send the extra piece via express delivery. And they arranged everything within an hour or two. I got the email saying that my order was on its way to my house! It arrived the next morning! No doubt, they deserve 4 stars!

Helpfull? 1 vote

Comments
There were no problems with the number of ordered items, but !!! very poor postal service, the plants come already on the verge of death. Of the three plants, only one survived. Very disappointed.
helga | June 14, 2021 | Reply
0 votes
    I also received damaged flowers now I am in correspondence about refunds for flowers that have not survived.
    Gloria | July 20, 2021 | Reply
    0 votes
Nothing sprouted from my seeds.
newby | July 09, 2021 | Reply
0 votes
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