Two messages to be reminded of 5:00 pm appt. I personaly called one day before to confirm appt@ 5:00pm with two different staff. Yes appt is at 5:00pm. I show up to my appt. There is no appt. Your appt was at 4:30pm. Got home and there was another message that the appt. was @ 4:00pm. This is ridiculous, unacceptable, unprofessional and Waste of time. Total of 4 messages conforming the appt. Sadly to say, staff don't. Care for their patients!