15 Jan, 2018 → by ClaimboUser240865
THE WORST!
*SOLVED
NEVER TRUST YOUR BUSINESS WITH CLINICIENT. We pay them to do all of our billing, expecting timely follow up, accurate posting, and accurate statements. The three main goals of a billing company and they can't do any of it properly. They post incorrectly constantly, leaving the incorrect patient balance, sometimes none at all, adjusting it off instead without permission. They have awful communciation set up between 'tasks' which only they can send, not us, and a portal which can take days to receive a response. They have people working there who are half trained and a management staff who has no idea what to do to fix it. Not to mention the thousandswe lost out on because of improper billing. I am a very sensible person I'd say, so hear me clearly when I say I don't do this often. But the thousands of dollars we spend a month having to have our own staff learn to do their jobs- properly and go behind them to fix their mistakes is just robbery. Never choose them for your billing company!