EMR program is very archaic and not very user friendly. Almost every problem we encountered we had to call Clinicient for support. I spent all day trying to resolve the issue and that took away patient care. The billing is the worse. Lost so much revenue because of their incompetence. They failed to follow up on claims...
Read more➤
I received reports from them saying they were doing a great job collecting all kinds of money, when the numbers did not add up. Upon digging deeper into specific EOB’s I found they were writing off claims, rebilling bad claims without fixing them, over billing, under billing, non compliance issues, posting issues. The contract is written so...
Read more➤
Your complaints caught my attention. I was in the same position 18 months ago. Our practice used Clinicient EMR and their revenue cycle management. I was in the same boat, no phone support, it took several days to get a response to emails, and the responses were vague. Even though I was paying for outsourced billing, my...
Read more➤
NEVER TRUST YOUR BUSINESS WITH CLINICIENT. We pay them to do all of our billing, expecting timely follow up, accurate posting, and accurate statements. The three main goals of a billing company and they can’t do any of it properly. They post incorrectly constantly, leaving the incorrect patient balance, sometimes none at all, adjusting it off instead...
Read more➤
