Second year in a row that this government website doesn't WORK properly!! I can fight just trying to upload my information and when it is FINALLY uploaded, I can't view the different policy options, but Marketplace employees can view the plans and want me to make choices using their verbal input input??? Yeah, sort of like buying a car sight unseen and hoping my family can fit in it to drive up the street? Customer service is limited to people reading from cue cards, that don't seem to have any answers to give you(even so called "supervisors")! This is exactly what we get for letting government involve themselves with making medical insurance decisions for us! As anything else, legislators dream something up and enact it without knowing how to execute it properly and never fix it once it starts! Good luck with getting any help from them?