I have sent three bags to TRR and after almost two months, they told me they only received one bag and they claimed that they never saw the other two bags which I clearly put in the package. One of them is a Hermes kelly vintage that I purchased on TRR, the other one is Givenchy, together it worths 3500 USD. I guess it's their words again mine now. Even though I sent them pictures of the bags. They can still deny they didn't receive them. Don't know if others out there have had similar experiences and how you have dealt with it. Very disappointing. I would never consign again. Why in the beginning when there is a discrepancy between what you receive and the consignment list, nobody contacted me? And when I tried to call, I was Told TRR has received THREE bags and the other two are under processing. I serious dont think UPS pick up would know whats inside or take two bags out of the well sealed package, the only thing I can suspect is your consignment receiving process. I dont think TRR as huge company would do something like this but do you have policies and procedures to prevent your staff to do so? And if you do find out its an internal issue, are you able to be transparent or for the sake of the companys reputation, just blame UPS or customer? Either way its unsettling and unethical. User's recommendation: Do NOT buy or consign with the real real.