Had my basement flood. This happened once before and the basement was totally empty except for a door I was quoted ( by Vice President) of 3-4 thousand. A little high considering the first time I flooded I had stuff in the basement that had to be removed and all, and the clean up was 3000. But ok not that bad . they measured etc so there were no "surprises" and the ending bill submitted to the insurance company was much to my horrified amazement almost $ 8,000.00! They ask thT the insurance company pay directly to them so they can scam you. My insurance doesn't work that way Well you can imagine my shock! How can one DOUBLE AN ESTIMATE, either the VICE PRESIDENT OF THE COMPANY IS DUMB AS A BOX OF ROCKS AND CANT GIVE A PROPER ESTIMATE like I said empty basement!! OR HE IS A CON, I WOULD CHOSE HE IS A CON! The insurance company sent me the check, that is how they work. None of this BS sending it directly to ththe company. I was never presented a bill and had to go to the insurance company to get one. I called the con man (Phil) and he said he would adjust it but never did. I refused to pay double what I was quoted as in the estimate it CLEARLY STATES THAT IF THERE IS AN ADJUSTMENT THAT IT WILL BE DISCUSSED AND AGREED ON BY BOTH PARTIES! He never discussed any higher prices certainly not a 75 to 100% increase! I paid the amount the insurance covered. He lied to my sister that is out of state and actually owns the house telling her I was feeding her a line of BS! He is a LIAR AND A CON people. I have all the PROOF so I would have no reason to lie. DO NOT HIRE THIS COMPANY ! You will be sorry! To top it off they left my walls ruined! They used high power sprayers on my walls and took off all the paint now I have to reprint my entire basement thanks to this *** They left crap on the walls in my other side and had to come back and clean it off. The absolute worst restoration!