My name is Ms Janet Mkize of the above address, I was provided with a telephone line at home in September 2017, the line in question never worked from day 1 till today. I went nd reported the mater to Telkom Bluff Branch, Durban in December... my problem never got sorted as they only gave me a new sim card, but that didn't assist. I have been sitting with this phone and getting billed by Telkom month after month for the service that never existed... Currently I am owing Telkom R1 500, & I am not sure why should I pay Telkom when they never provided any service to me. I wish to cancel the current telephone line with Telkom as it serves no purpose for me. I can be contacted on my cell phone [protected]. My telephone line is [protected]. Your assistance in this regard will be highly appreciated. I thank you in adfvance