I was told I had to cancel my membership through a letter. Im not writing a letter as I am a senior citizen and am no longer a part of chapter fitness for months. I have red flagged all of my accounts and want you to stop taking money out of my bank immediately... if YOU cant understand this feel free to call me at 1 (70*) 945-**** Mary Annerino User's recommendation: I won’t be recommending because your policy and customer service duck.