We bought a table, 4 chairs and bench with storage on january 5th. The wood on top of table began peeling and the entire bottom of the storage bench fell off randomly so I took it to store and they ordered replacements or so they said bc it was forgotten and not ordered un til the next. . I went back the following week I got the new table and bench. Open bench box and the hinges on inside of bench are broken from wood and chipping. Take it all the way back to store to order another. I call on the next Wednesday to see if I can get it and this time they ordered me the table and NOT the bench. Now I have to wait another week to possibly get the bench but who know, it may be damaged again. But I understand the rule of I have to pick it up since I never paid for delivery originally when bought. But I'm mad after this whole crappy back and forth stuff I've been dealing with for 5 or 6 weeks and driving to and from and feel as though we deserve to have this 3rd replacement delivered to us at this point at no cost. The store keeps saying it's not possible and they'll get fired if they do, so someone in the big office needs handle this matter asap.