Update by user Sep 24, 2018 So far they have not contacted me. I have tried to write a new email to the address they gave me and the emails are returned to me. On the web they have another email address, but they do not respond either. Keep an eye on this store. It is a fraud. Original review posted by user Aug 20, 2018 I bought one of their products last May, on the 6th. At the end of June I contacted them to find out why I had not received them and they answered me: " We're sorry for the inconvenience you have had so far. There was a slight delay in our service due to high demand of orders but don't worry now as your order has been shipped already and should arrive in next few days." I have contacted again because I still do not receive the product or the money, and the contact email returns the emails and the contact chat does not respond either. Be careful because everything indicates that this store is a fraud.