Update by user Aug 03, 2019 No. Original review posted by user Aug 02, 2019 My experience included an incredibly sullen and petulant Respiratory Therapist and an associate that was out of control, rude beyond belief and threatening to my face. "I'm gonna call your doctor ..." I am perfectly capable of calling my doctor. If I were her employer I would put a reprimand in her file immediately and put her on notice. The respiratory therapist walked in with a sullen attitude, as though she could NOT wait to get this over with. Believe me, nor could I. By the way, there are videos on YouTube that do a better job than she did. This RT is completely unnecessary and if my co-pay for this was $40 Lincare is getting $200 for being treated rudely and providing literally no benefit not available online. When I asked if there were a new machine coming out soon and could I exchange this she went to town. Yes, she believed there was but no, I could not exchange it. Her indifference and sullenness was growing by the minute to borderline aggression. She returned with the associate and behaved in an outright aggressive fashion stating, "We know your game." I told her I intended to purchase my own when the new machine came out. Whoa, that set off the LINCARE alarms, I did not understand what that meant to Lincare's bottom line. If I do not use their machine and am not Medicare compliant 21 days a month and four hours a day, they get their machine back and do not get that good old Medicare money. It looks like they are charging Medicare $1800 for a machine I can purchase from CPAP.com for less than $700. They were ALL upset. The therapist said, "We know your game." She claimed I had stated I was going to return the machine. I never said that, I did ask about it, though. I can see the inference, that if the new machine does come out and I switch to it, Lincare will not get their money because I will not be compliant. The anger from the associate was off the charts. The sullenness of the respiratory therapist was inexcusable and clearly pushed the boundary of what she could get away with and keep her job. Did she ever stir the pot when she thought Lincare might not get paid as a result of my purchasing a new CPAP because that could happen in the ninety day period. That means their machine would not be in use during the Medicare compliance period and they would NOT get paid. This staff has serious issues. The associate did call my doctor and force me to get on the phone with his receptionist. WHY? What was that little power play all about. For one thing, it was about slander. This is a seriously dysfunctional group of women. ANYWHERE BUT HERE. It is time to contract everyone you know in Congress about overpaying for medical equipment. They are seriously over-charging medicare. THis is now my mission to get to the bottom of how much is being paid for CPAP machines and understanding why. I encourage you to do the same. I will continue to post here about what I find out.