Good day, , Regard The mentioned above reservation, I had cancelled it when I reached the airport to receive the car because I didn't find the required car. And the company couldn't upgrade me or give me a better car. Therefore I have cancelled the reservation at the same time and this is a copy of the cancellation. Based on that the car didn't match. They except to refund me the money back and below is the cancellation . And as they mention that within two weeks as The maximum the money will be back. But unfortunately up-to-date I didn't receive my money back. Therefore kindly advise and help me to get my money back because they told me to contact you as Travel start