3 Jul, 2019 → by ClaimboUser843062
Still waiting for form to be sent after over 1 month of having device installed.
1
Had my interlock device installed on 5/30/19. On June 7, the Enrollment Dept. emailed me the PennDOT form to sign and send in to get my driver’s license back. After processing by state of PA, they advised incorrect form. I needed a PA-DL21SC. I filled out the entire form (I had to sign a portion) and emailed to Smart Start. Called numerous times and always had to explain it over again. Always got a different story. Finally was told on 6/26/19 that form would be processed and sent to PennDOT in 3-5 business days. Today is 7/3/19 (6 business days) and form is still in process and tomorrow is a holiday. How long does it take for someone to sign the form and email to PennDOT? I already filled out the entire form? I have already paid for a months service and I don’t receive credit until I receive my license. This has taken way too long. I was told today it was being expedited...what about the last 3-5 business days. Need to get the form sent to PennDOT. Not happy at all with Smart Starts service. I can’t imagine what will happen when it comes time to have the device removed!