Hello. Efaucets owes me several hundred dollars on a large return earlier this year. The last time I spoke with somebody, they said the check was in the mail. Our mail has been slowly forwarded to where we're staying in South Carolina and no check has come. The items were shipped to Christie Brooks, 98 Coggins Pt Road, Hilton Head Island, SC 29928 I received return authorization slips and returned the items. I know they were received because I spoke with somebody in Customer Service multiple times. Would you please help me understand why I didn't receive my refund?