1 Jan, 2018 → by ClaimboUser376686
stable door
1
Shocking service. Terrible company. Ordered 2 doors plus door frames in May. One door arrived in August with 2 frames which had no packaging and just tied with the door seals - which were bent and not useable. Complained and was told they would resend door seals - further email stated that they don't send seals - they were used just for tying up the frames!! Now 26th October and 2nd door still hasn't arrived. No-one answers the phone. Waited on hold for well over an hour. Eventually got through to someone who put me straight back on hold. Really disgusted that a company can treat customers like this.