I ordered 8 packs of Sony DVD-R 100's online. This was my second order with this company. The first order arrived and most of the packs were damaged due to poor packaging. Before I placed the second order I contacted the company and told them of my experience and to make sure the second order arrives undamaged. They said they would. Well the second order arrived a few days ago and 5 of the 7 cases were damaged. THIS COMPANY JUST DOESNT CARE! Sure, they will come and pick them up and ship me another package... but the inconveninece of having to wait another week or so for something I ordered because I needed them NOW... is inconvenient