They advertise stuff in the catalogs, you order it and take the customs money, and then avon tells you sorry we ran out. It'll be 4 - 8 weeks before we get more, or we want be getting any more at all. So now you as the avon rep. Has to face the angry customer and look foolish and take a lot of back talk from a customer, and refund the money. And you just lost a customer because of this.