These units were installed by Installs Inc. for SEARS This was install in a new house still under construction. County Electrical Inspector was here doing a final inspection for the Electrical Contractor and failed the inspection because of the bad install. I had called the service rep, and repeated what the inspector told me. That the install was not to code and dangerous to people and property. The inspector told the rep that this install should have been done by a qualified electrician-- the rep was rude to the inspector and hung up on him. I am going to have the electrical contractor properly install these units in order to pass the inspection. At my expense and try to get my money back from SEARS.