Back in September 2013 I purchased two wigs and when I received them, they were poorly made and one of them was not the correct color. The responded sporadically in email and sometimes even ignored me. Once I filed a dispute with my CC company the company responded which made me send them back. I sent them back in early December and STILL have not received my $323.17 refund as of mid February. On http://www.shirleywigs.com it led me to believe the company was in California when they sent the wigs they came from China. Do not purchase from them. The wigs look NOTHING like what you see on the Hollywood models. Now all I want is at least $250 so I can purchase another wig. I have a condition called Alopecia Areata and need a wig since my hair has fallen out.