21 Sep, 2021 → by ClaimboUser445243
Service at your store in Carrollton Texas on Beltline Rd

1

On Tuesday morning at 3:30 AM I stopped in at your facility on Beltline Rd Carrollton Texas. I ordered 2 Sausage and egg biscuits in the drive through as I normally do
This time was different, I felt uncomfortable when the server asked for a two dollar tip on a seven dollar purchase. When I said I was already buying breakfast for a friend the pleasantries suddenly stopped. When I asked for some honey to go with the order I later found out she had put lemon juice in the order.
If this is how the new Whataburger policy is at the drive through attendants asking for tips and then adding sour condiments to your customers I think something should be done to address this problem. If this action repeats itself I may chose to do business elsewhere . I also thought I would be offered a receipt for my purchase but didn’t receive one so right now o don’t know what I was charged
My email address is [protected]@yahoo.com. please remit a reply to any action taken. So as to clear up any confusion on who the person was, its was a chunky black female with fake long eyelashes.

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