I've had my iCoffee for less than 2 years and have been really satisfied with it. Then suddenly this morning it decided halfway thru a brew to stop drawing water thru the tank. Tried a couple things, but since it won't draw water, I can't descale, although I know that isn't the problem. I haven't been able to find any good trouble shooting tips on it either. Since it is out of warranty and probably not worth the cost to get it fixed, I guess it is not a good deal for the cash I paid for it. In the end, good product, bad or cheap parts used for critical functions.