Somehow my online order doubled and I didn't catch it until I saw that over a $100 had been charged against my bank account. I IMMEDIATELY emailed incentrev asking that half of the order (that I didn't intentionally order) be cancelled and my money returned. I got a receipt for service request stating I would hear from them within 24 to 36 hours. Four days later I was advised "Charles,Your request (#183530) has been reviewed and addressed. Eric, Jan 16, 1:47 PM EST:Hello, I apologize but as stated on the deal page, the offwer includes 5 vouchers at $10 each. IncentRev Support" That is exactly what I ordered. I was charged over $100 for double that amount. The next replies from their "service" department indicated that I had ordered double that amount and they would NOT return my money. Congrats. Screwed a 70 year old retired policeman out of $50. Sleep well.