1 Jan, 2018 → by ClaimboUser287773
scammed by easirent. extra charges.
1
I booked a car via Easirent online service and said that I'll be at 12 pm and the airport and at 12:30 pm would like to pick up the car. They did not arrive on time and were almost two hours late. All that time I was trying to get in touch with them but they did not pick up the phone. So they arrived two hours late and I finally got the car. Can't say anything bad about it, car was nice and clean. When I returned home from the vacation I noticed some extra charges, and when I contacted customer service they said that several extra charges were applied because when I returned the car it was damaged!! I asked them to send me some pictures, but they said they did not have the time for that!! There were no damages I'm 100% sure about that!