While vacationing in Cancun, at the Spa Hotel. I had to attended a promotion for timeshare in the Sunset Group, I was not going to buy anything because I don’t really need a timeshare, BUT the sales person explained to me that they (the Sunset Group) was going to make a great investment that is worth 2500 dollars a year, and that the time share would increase in value by 10% a year at least. That is one heck of an investment! Well, after a long (4-5 hr) promotion, I signed a contract, for the investment purpose. I also had to sign a waiver on the hotel desk, which said I cannot cancel the contract within the 5 day cancellation period. They didn’t include that waiver in my contract! They just made me sign it and then never gave me a copy! When back from holidays ( before the end of the 5days cancelation ) had serious second thoughts and tried to contact them to cancel anyway, anyhow. I spent days trying to reach somebody to cancel the contract, but NOBODY was able to help me : • I contact the sale person FELIX A. HERNANDEZ which keep mentioning that they can't do anything because I signed the waiver. Which by the way is ILLEGAL in Mexico. After this attempt he got very busy not answering me... • His boss C.P ALFREDO POOT keep trying to lower the price of the timeshare and get me some downgrade that will cost me 10, 000USD!!! Wooo, a timeshare of 34, 000USD is now for 10, 000USD how kind is this man…. • I finally got the VLO officer ADRIANA LECUONA, which was supposed to help with legal stuffs. She just ignored my cancelation and passed me to a Membership service. • ADRIANA SEGRETO which works for this department was a real axx Hxxx. She kept lowering the price to get me some VIP holidays for 10Years... Of course the refund will be tomorrow. When you ask again, it is next Tuesday or maybe in two weeks….. They also tried to lies to me about the refund with some scummy refund forms from Rosy Aragon's department. They keep laying on every contact and saying please be patient. LET ME TELL YOU THAT THEY ARE JUST AFTER GAINING TIME SO YOU CAN4T CLAIM YOUR MONEY BACK! I'm gonna skip ahead here, to make the story shorter. Let me tell you that all those holidays proposed by these scammers are worthless! Even more, given the maintenance fee and other charges, they will need to pay us to get those contracts! Don't fell on this trap stay away from SUNSET Group. Tell your friends, neighbors’ and family so they can stay sharp on them. Now I am on dispute with the bank on all my money and I am getting PROFECO and British embassy to hammer them down. With the embassy will start make people, travelling to Mexico, aware at the airport by giving them documents explaining this scam. This will start in London and all UK and Europe eventually. I am planning to share all infos inn all webs. Youtube, facebook…. The following is in youtube : http://www.youtube.com/watch?v=z5h79rKF7sM . Please check and forward it. Let's all fight against this thieves.