Rachel Gibson is so rude. she is cold, acts like she has no feelings. Maybe she is over worked. Maybe it is a combination of naturally being a rude, cold person, and over worked. If you ask her for help, she may or may not answer you, and her answer will be snotty and rude. The company gives you survey to fill out about your experience and say it is private, however it comes directly from your email, duh! Really this is a bad rep for a charity company. I guess they like her rudeness and hard core profile cause she been there for a while. All the nice supervisors leave or are told to leave.