Dr. Rodriguez at one of the UMC urgent care had written an allergy medication for me. I stressed the fact that the Claritin D 24 hour are not over the counter and Dr. Rodriguez knows that. So, when I got to the UMC hospital to drop of my prescription Valerie at the drop of counter was reading the prescription and she kept on and on that the Claritin D was an over the counter meds that I can get at any drug store. I stressed the fact that the one that Dr. Rodriguez had written was not. Valerie kept repeating herself that the medication is over the counter as if I did not comprehend what she was telling me. I was annoyed and losing my patience with her because she keeps insisting that its over the counter. I told her that it was not. Anyway I felt that she was just rude and did not even apologize. She went on and on that its over the counter like a broken record.