21 Nov, 2020 → by ClaimboUser76904
Retaining my refund, played other face to bbb, to have complaint closed
1
After I was notified by xlibris my book cannot be published by using my name in the manuscrit and other peoples names, I requested a cancellation of the contract and my money refunded, as to what, after I posted a complaint with the bbb about this issue, xlibris pretended to cooperate, and they refunded me. Immediately 50 $, retaining the rest of the 499$ thanksgiving package I bought, exactly on thanksgiving 2019. That's what I call a fiasco! Get ready for my reviews!