We saw a car we really liked at Chapman Chevrolet so we drove over there to check it out Thursday 3/9/17. Our salesman, Timothy Valenzuela, was actually really great to work with at first BUT lead us to believe that we could talk to the manager about taking the “Chapman Package” out of the deal which is just tinted windows, dent guards for the doors, and nitrogen for the tires – for $1240!!!! Tim informed us that banks would not finance a vehicle costing less $5000 – we later found out this is a lie – and insists that we will probably have to keep the package. We went on with the deal although financing wasn’t quite worked out yet, believing we would make some changes later after we figure out what kind of financing we get. The next day, we got to thinking that we could just get a personal loan with our bank for what we didn’t put down rather than getting financed for the car and then we could take that Chapman Package off. On Saturday we talked to Bob, a Sales Manager, who WAS NOT HELPFUL, rude even. He essentially told us that they had taken $1000 off the price because we found the car online but if we pushed to change anything in the deal or pay it all cash rather than being financed by them, they would add it back to the price. We told him we would like to take the car back, he told us we could not because we signed paperwork even though the deal wasn’t finalized – like I said, we thought we would make changes based on what information we get back from the banks. We talked to Ben, another Sales Manager, and he told us he would call us back in half an hour after he looked at our paperwork. He never did. By the way, part of the claims about why the Chapman Package was such a good deal was that tinted windows are a MUST for Arizona, a safety concern – too bad the A/C wasn’t even charged. Basically, we went in there telling them how much we wanted to spend, they somehow doubled the price and have threatened to add more. We were misled the entire process and are now stuck in a contract that they can apparently add to but we cannot alter. This place is out to get your money and does not care about their customers.