15 Nov, 2018 → by ClaimboUser264663
Resolved: Company refuses to honor warranty
2
Update by user Dec 15, 2018 I bought another saw. Not going to waste my life with this. Just wanted other people to know how Poulan is. Original review posted by user Nov 15, 2018 I originally bought a Poulan Pro chainsaw but I was having trouble getting it started. After a couple of weeks, it would not start at all. I took it back to Tractor Supply and they could not get it to run either. So, they gave me another saw which happily started easily. However, when the tank got down below half-full; it became difficult to start and keep running. After 1 1/2 years of home use, the crankshaft in my Poulan Pro chainsaw broke. The company, Kawasaki, refuses to honor their 2 year warranty. I have used Poulan saws for all of my life. I will not be buying another Poulan product. My previous chainsaw, which was also a Poulan Pro, had the same thing happen to it but it lasted about 10 years.