Ordered a pair of shoes last week but the size was not good for my feet. I asked the shop for a refund, and they gladly made advances with my request. The next day I got my money back without any troubles. It is worth mentioning that this shop is fairly good because they have a fashionable assortment. Usually, I always make it with the perfect size but this time I failed. It is not their fault. I would recommend to future clients of this shop to double check all the sizes with the shop’s size guide alongside third-party calculators. The quality and color are all good the same as described and pictured on their website.
17 Feb, 2021 → by alternative-ego
Received the refund the next day!
If you are actual Representative of Shoes.com / Shoebuy.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.