I purchased two items, both of which their Web site indicated were in stock. The next day I received an email stating that one item was not in stock but that they would be receiving it in a week or so. No shipment was made. A few days later I found my credit card had been charged even though no items had shipped. I wrote an email, informing them of the false 'in-stock' and charge. Their response was "I'm sorry we discovered the item was out of stock", and automatically charging your card though nothing is ready to ship "is standard practice". Then they informed me that the item won't be in for several more weeks. Three strikes, they're OUT!