Good day, I ordered Puma Classic X Paul Stanley on the 05/06/2019 from the Dressinn website, the estimated delivery date should have been 14-17/06/2019 and to date I have not received the item from the SA post office. My order number is : RU378518051NL. I have been tracking the item from the 17/06/2019 till to date I have not received my item. I have followed up with the South African post office call centre countless of times and they keep contradicting each other and i have to hold for up 25 minutes when i call the call centre, I finally requested to speak to a Supervisor, I spoke to a Lindiwe Shilaluke with the reference number:HD3448559 who advised that the item referred to the Braamfontein post office on the 17/07/2019 with the local tracking number :RI359875135ZA, I went to the post office on the 23/07/2019 the consultant told me the item is not received from his side I called the call centre yet again and spoke to Lindiwe who confirmed that she would follow up and check where is the item. On the 24/07/2019 I received a call from a Sherly from the Braamfontein post office informing me that my item is lost. This is the first time that I'm using your Dressinn and the website to buy anything and I must say I'm disappointed with the atrocious service that I have received thus far from you and your service providers that you have contracted to deliver the items. I will not be ordering anything from you guy ever again and I will make sure I post this on very single complaint page I can find just to warn other customers of the kind of service your company and your service providers give to customers. Please see the emails that I have sent to your post office address several times and till to date I have not received any feedback. I don't want a refund for the item I bought I want the item. Kind Regards, Mannda Dimana