13 Oct, 2020 → by ClaimboUser715849
PROVIDER CONTRACTING
I have been contacting your provider enrollment department since July to obtain a contract for 2 providers I am working with, both of which are already credentialed. THEY REFUSE TO ALLOW MY PROVIDERS TO BE CONTRACTED. They continue to say the network is closed. WHY DONT YOU TELL THAT TO YOUR PATIENTS WHO ARE TRYING TO RECEIVE CARE. THIS IS UNACCEPTABLE!!! YOUR PATIENTS TAKE CIGNA INS EXPECTING TO RECEIVE CARE BY A PROVIDER OF THEIR CHOICE AND YOUR REPRESENTATIVES TURN THE PROVIDERS AWAY I AM CONTACTING THE STATE INSURANCE TO LET THEM KNOW WHAT CIGNA IS DOING TO PHYSICIANS WHO ARE TRYING TO TAKE CARE OF YOUR PATIENTS THESE PROVIDERS NEED TO BE CONTRACTED. WHAT DO I NEED TO DO IN ORDER FOR THEM TO RECEIVE CONTRACTS PLEASE EMAIL ME OR CONTACT ME ASAP User's recommendation: they keep providers away from contracting so they cannot provide you with proper care.