Assalamalaikum.... I am so concerned about what is happening now in Robinsons the Hereen, Singapore. I was a promoter last August 4 2014- july 21, 2016. The managers are good and doing well but they all don't know if what is exactly happening on the selling floor. I am not into politics but before i left, other promoters are too much and customers are complaining because of their wrong procedures. 1. wrong approach - customer is pissed off because of the wrong approach. instead of greeting them with , good morning, good afternoon or good evening, the first phrase that they ask is.... "do you want pillow?" (or anything that they sell) 2. they follow customers- promoters follow customer to make sure to sell their items. they don't give freedom to customer if what is the specific things they need. they indeed up choosing wrong merchandize and that's the reason why other customers dont come back. 3. chitchatting in their own languages- from morning till afternoon, they are noisy and chitchatting. other promoters go to other counters and gossip. 4. eating on the selling floor- they eat and bring food to the selling floor. some promoters bring food to bribe other promoters. 5. infested with gang- don't you know that hereen's reputation is ruined by the gang? if you are not part of the gang, then your company will close down. i.e. customer needs 195x203 bedsheet and it happened that customer approached one of the gangs. only hallmark and sheradon carries this measurement. it happened that these said brands are not included to the gang, so, they wont recommend the right merchandize. they will go straight to find an alternative which is flat sheet. they will force the customer to take king flat sheet for the customer to tuck in. i feel so bad that hereen has a lot of stuff to sell, but they refuse to sell to the customer. 6. some of the staff is involve in the gang- other staff refuse to sell the inhouse brand. they prioritize the gang's merchandize by pushing the sales. pls pay attention to all these matters. i don't want to break other people's rice bowl but i love hereen. Al futtaim is paying so much money to pay for the rental and yet, these promoters are so greedy. pls do a further investigation so that you will know what is exactly happening in hereen. i was so dedicated to my job. i finished my contract but atleast i want to do valuable things just to make sure that robinsons the hereen wont close down.... thank you so much for the time -ex bedsheet promoter