1 Jan, 2018 → by ClaimboUser775169
Poor service, dishonesty
*SOLVED
2
I first contacted Autos Direct in May 2017 as they had a 2017 Audi A4 1.8T for sale. It had less than 75k on the odometer, and they only wanted $10, 000 for it. It sounded like a good deal. I had one of my friends from Cleveland look at it for me (I’m from the Detroit area), and he said it had some small issues, but it seemed like a good car. I put a deposit of $500.00 on the car, and went down to pick it up on the following Saturday. When I drove the car, it had bad idling problems. The check engine light came on during the drive, so I stopped at a AutoZone down the street from Autos Direct, and had them scan the ECU for me. They discovered that 3 cylinders were misfiring, and also the car had started to leak oil. The steering wheel also squealed loudly when turning corners, indicating that the steering pump was done. Also, one of the rear tailights popped out and was hanging by the wires during the drive. Being that I have previously owned 2 Audis, I knew that these weren’t just “average” problems. Despite all of these issues, the car had a clean Carfax. I told Autos Direct I was no longer interested, and they said “no problem, we’ll refund your deposit.” Here I am 6 months later (Nov. 2017) and still haven’t seen any sign of my deposit, even after MANY emails and phone calls to Juan asking for the return of my deposit. I guess I just wish that Juan and Autos Direct had been more forthright with me and said that they had no intentions of returning my money. I strongly advise buying a car from Autos Direct. You get what you pay for, that’s why their prices are so low.