29 Jan, 2021 → by ClaimboUser218444
Poor service and DEPOSIT

2

Just Property Midrand Is a Nightmare! I would not recommend anyone to use them.I am utterly disappointed with the way they handle their tenants. The mere sense of care and respect lacks in that company. I moved in Sanridge village under Noma.When I moved in due diligence was never done. Firstly to my understanding when you move into a new place you do an inspection and sign a lease. I never signed a lease with just property, they didn't care about that following due process, all they care about is money. I moved in NO inspection was done. The apartment was falling apart. The girl I was staying with had a long list of maintenance issues that were NEVER adhered to, I moved in the place was a mess. The sinks were leaking the doors were falling off the TOILET flush circuit was broken.The carpets were filthy. We went back and forth on email requesting maintenance we were then specifically told that it was NOT a priority as discussed with the "principal" eventually decided to move out. Was then threatened with if I break the lease agreement I will have to pay the rent until they find a replacement, and they will deduct from a deposit bare in mind I didn't sign one! I asked them to send me a copy of my "signed" lease which they didn't have I was told that that was my problem because they sent it for me to sign if I didn't sign that's not their problem I am still LEGALLY binded, imagine such nonsense!! Since I wanted my deposit back I stayed. Nothing was fixed! When I moved out. I knew the deposit should be paid back because everything was left in the state it was found in. When the deposit had to be paid out issues started arising the had the audacity to charge us for the broken things that when I moved in were already broken. They have the nerve to charge me for cleaning of carpets but when I moved in the carpets were FILTHY! They paid back the incomplete deposit after fighting with them for 20 days. Having being charged for things I didn't not even break. Things they never cared to fix. Cleaning of carpets for new tenant to stay in is common decency! I am so disappointed and infuriated with that company. If I could rate them a 0 it wouldn't even surfice. I sent multiple emails and was never responded to and they didn't even care! Do your self a favor stay away from that company!!! Their bad reputation with deposit and mishandling of people is beyond. Who do we then complain to if they don't care to respond to us since their are breaching the legal processes instilled by them?! --
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