1 Jan, 2018 → by ClaimboUser660179
personal credit line
1
I called customer service today 4/9/18 with a question regarding my home equity line of credit. I was put on hold and waited 25 minutes and 38 seconds before giving up & disconnecting the call. I then called the 800 number and was told the wait was 1 hour and 10 minutes (current queue time). The young lady could not help me, but was willing to file a complaint for me. Nice!