We are long time users of Pantene products. specifically 2 in 1 shampoo & conditioner. Recently (because our hair is somewhat dry) we purchased Repair & Protect. it turned both my wife and my hair into straw! The batch number is (L) 92805395HF (20.1 fl). If we follow the instructions to wash it twice it is increditbly bad. Today we through out the repair which should be called dis repair! and changed over to anothe bottle we had called Smooth & Sleek, all good! Did we buy the wrong formula to help our hair, or is this a defect? We are not looking for something for nothing, just the right information... Thanks in advance for your guidance.