11 Mar, 2015 → by ClaimboUser556202
Packman Disposal Services Inc. of Brighton Colorado
1
I just got a card from these folks stating that I had t have my trash out by 7:00 this morning in order to have it picked up. They had just mailed these out Monday afternoon and they expect the mail to get to us in 1 day. I called and asked why we didn't receive notice earlier and the woman on the phone said to ask the postal service. She must her customers are ignorant. My exact words were "why didn't we get these yesterday?" She misunderstood me and got smart with me telling me I should have had it out by 7:00 this morning. I told her I didn't get notice until today and she tried to tell me I just told her I got the notice yesterday. She then told me I'd have to wait until next week because they had already been through. I then told her that I expected my bill to be adjusted, which she said would happen. Just wanted to get this out there and let folks who are in the same situation to call and have their bills adjusted, and don't let her get smart with you. There's a price for treating customers like ***, and money lost is the only language people like that understand.