I have tried doing an online booking on 4 different occasions with Mango and their system seems to be having technical difficulties however no difficult when it comes to taking the money out of your account and not producing you with the confirmation statement. On another occasion after I made the booking confirmed payment the system says flight is fully booked and sold out yet this was not the case. So, I tried again to book and the same issue arises. The lady's in the refund department are rude and arrogant. Staff members of mango helped desk and customer care are incompetent to deal with situations.